Because we deal with your healthcare information, your privacy is incredibly important to us--it has to be. This policy explains how HealthScout, a product of HealthScoutAI (a DBA of Doodle Buddy Labs LLC), handles your health data and other information. By using HealthScout, you agree to the collection and use of information in accordance with this policy. HealthScout is an educational tool only and does not provide medical advice.
Because we deal with your healthcare information, your privacy is incredibly important to us--it has to be. This policy explains how HealthScout, a product of HealthScoutAI (a DBA of Doodle Buddy Labs LLC), handles your health data and other information. By using HealthScout, you agree to the collection and use of information in accordance with this policy. HealthScout is an educational tool only and does not provide medical advice.
To answer your questions, we process your health data using the server based AI providers. Data is transmitted securely using industry-standard encryption (HTTPS).
The data we send includes:
HealthScout has selected AI services from Anthropic and Gemini which do not use queries for model training and do not permanently store your information. All data transmission occurs over encrypted connections.
While we never store raw HealthKit data, your chat conversations with HealthScout (which may include health information you chose to discuss) can be stored locally on your device or in CloudKit if you enable it. This allows you to delete and reinstall HealthScout and maintain your conversation history. This storage is:
You can choose to:
We do not store your health data on our servers. Your questions and related health data are only temporarily processed to provide answers. Since we don't store data, there is nothing to delete from our systems.
You can clear your app data at any time through your iOS Settings. The AI APIs process data transiently and do not maintain persistent storage of your health information.
In cases where your questions indicate a potential medical emergency, our system may automatically provide emergency contact information and urgent care resources. We do not monitor conversations in real-time, but our automated systems may detect crisis-related keywords to provide appropriate emergency resource information.
HealthScout may process health data related to children when used by parents or legal guardians. Only parents or legal guardians should input or access children's health information.
We do not knowingly collect or process children's data without parental consent. Parents can control all aspects of children's data access through iOS Settings. All children's health data receives the same privacy protections as adult data.
We collect basic app usage data to improve our service, including:
This analytics data is:
As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
To exercise your privacy rights:
Residents of Virginia, Colorado, and other states may have similar rights under their state laws. We honor these rights regardless of your location in the US.
All data transmission is encrypted using industry standards. We use Apple's security frameworks and best practices. We maintain industry-standard security practices. We process only the minimum health data necessary.
We will notify you of any material changes to this policy. Changes will be effective when posted. Continued use after changes constitutes acceptance. Version history will be maintained. Previous versions will be available upon request.
For any questions about this privacy policy or our data practices, please contact us at:
privacy@healthscoutai.com
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Last Updated: March 23, 2025